Find Your Audience: Essential Steps for Content Distribution

Healthcare professionals collaborating on content distribution strategies in a modern clinic

Identify the Best Content Distribution Channels for Your Practice

Content distribution channels are the pathways that move your content from creation to the audiences who will engage with it, and choosing them correctly determines whether content generates awareness or simply gathers dust. This article explains how to identify the best distribution channels for your content strategy, with practical steps tailored to small healthcare practices and dentists operating in Australia. Many clinics struggle to turn educational content into bookings or enquiries because they pick channels without testing fit or measuring impact; this guide fixes that by outlining clear objectives, research methods, pilot plans and measurement frameworks. You will learn which channels to consider, how to evaluate their effectiveness with specific KPIs, promotion techniques that stretch limited budgets, how to build a social media distribution plan, and how to orchestrate multi-channel reach while maintaining consistent messaging. The following H2 sections map the process: key channels and a comparison table, evaluation and KPI-setting, promotion techniques with repurposing workflows, social planning and cadence, multi-channel optimisation and tools, a step-by-step identification process, and guidance on adapting strategy over time. Throughout, the piece uses content distribution strategies, content distribution best practices, and channel-specific examples to make implementation straightforward.

What Are the Key Content Distribution Channels to Consider?

Content distribution channels are the primary platforms and pathways used to deliver content to target audiences; they work by matching content formats and audience intent to the channel characteristics that best amplify reach and drive action. Understanding each channel’s mechanism—organic reach, owned lists, paid targeting, syndication or partnerships—lets practice owners align content types with where patients search, browse or enquire. For small healthcare practices, prioritising local, trusted channels that support patient education and appointment conversion is crucial because these channels reduce friction in the patient journey and improve local discoverability. Below is a concise list of primary channels to consider, followed by a comparative table to help shortlisting for clinics.

Primary content distribution channels include:

  • Social media platforms: organic posts, community groups and paid boosts for local reach.
  • Email newsletters: direct owned-channel communication with high conversion potential.
  • Paid advertising: targeted reach for promotions and lead generation.
  • SEO and organic search: long-term discovery via optimised content and local listings.
  • Influencer and local partnerships: credibility and audience extension through trusted voices.
  • Content syndication and local listings: distribution to directories and health portals to improve visibility.

These channels vary by reach, targeting precision and time-to-impact, so a comparative view helps practices shortlist channels that match their goals and resources before testing.

Different channels suit different clinic objectives and resourcing needs; the table below summarises typical fit and effort so practice owners can quickly compare options.

ChannelBest forKey attributesTypical cost / effort
Social mediaLocal awareness and community engagementVisual, shareable, supports paid boostsLow organic effort, low-to-medium paid cost
Email newslettersRetention and conversion (recalls, offers)Owned list, segmented messaging, high intentMedium effort to build list, low cost to send
Paid advertisingFast reach and lead generationPrecise targeting, measurable ROIMedium-to-high cost depending on budget
SEO / Local listingsLong-term discovery and local searchesOrganic visibility, review signals, snippetsOngoing effort, low direct cost
Influencer/local partnershipsTrust-building and referral trafficLocal credibility, co-created contentLow-to-medium cost, relationship management
Content syndicationBroader reach via third-party sitesRepublished content, referral trafficLow cost, moderate setup time

This comparison highlights where clinics should invest first: channels that balance local targeting, low friction and measurable outcomes. The next section explains how to evaluate these channels with concrete metrics.

How Do Social Media Platforms Enhance Content Reach?

Healthcare professional engaging with patients on social media in a dental clinic

Social media platforms enhance content reach by combining organic network effects with algorithmic amplification and paid promotion, which together increase visibility for relevant audiences. Platforms differ in audience intent—Facebook and Instagram suit local community and visual education, LinkedIn fits professional referrals and partner communications, while short-form video platforms excel at engagement and shareability. For a dental practice, patient education videos, before-and-after images (with consent), and appointment reminders can be amplified through boosted posts and targeted ads to nearby households. Practical tactics include using geo-targeted boosts for campaign posts, encouraging local shares through community groups, and sequencing educational posts to drive users toward booking pages. These tactics set up measurable actions such as direct messages, clicks to booking pages and form submissions that connect social reach to clinic outcomes.

The Evolving Role of Social Media in Dentistry: Patient and Professional Perspectives
The proliferation of social media has fundamentally altered how medical professionals engage with patients and deliver healthcare services [1,2,3]. Dentistry is no exception [4]. The UK dental market was valued at £5.8 billion and continues to grow [5]. As observed in numerous other healthcare contexts, social media has been recognised as playing an increasingly significant role in dentistry [4]. This presents potential challenges, as, from a professional standpoint, dentists are obliged to uphold established professional image, principles, and procedures [6].
Social media platforms have become widespread across medical disciplines, transforming how medical professionals serve and interact with their patients. They offer a novel communication channel with the potential to engage patients, thereby creating value for both medical professionals and patients. Within dentistry, despite frequent use of social media by both patients and dentists in their personal lives, there remains limited understanding of their attitudes and expectations regarding its use for professional interactions.
Connecting with your dentist on facebook: patients’ and dentists’ attitudes towards social media usage in dentistry, AB Eisingerich, 2018

What Role Do Email Newsletters Play in Content Promotion?

Healthcare professional crafting an email newsletter in a cozy workspace

Email newsletters serve as an owned distribution channel that converts existing interest into bookings and repeat visits by delivering tailored content directly into patients’ inboxes. They work through segmentation (new patients, recall lists, treatment prospects) and cadence optimisation to deliver relevant educational content, appointment reminders and special offers that align with patient intent. For dental clinics, newsletters can include treatment guides, recall prompts, and short educational videos that reinforce clinician authority and prompt bookings. Metrics such as open rate, click-through rate and conversion to booking indicate effectiveness; improving subject lines, personalisation and send timing typically boosts these metrics. A consistent email workflow supports long-term patient relationships and provides a controlled channel for promoting high-value content.

How Can Influencer Partnerships Expand Your Content Audience?

Influencer or local partnership distribution expands audience reach by leveraging third-party trust and existing local followings, which can be especially effective for community-focused healthcare practices. Micro-influencers and allied health professionals offer targeted local audiences and higher engagement rates than national influencers, and partnerships can take the form of co-hosted events, guest educational content or referral posts. Selection criteria should prioritize audience overlap, professional alignment and compliance with healthcare advertising rules to avoid reputational risk. Low-cost collaboration examples include joint webinars with physiotherapists, guest blog posts from local wellness influencers, or reciprocal mentions in neighborhood community pages. These partnerships help practices access engaged local audiences that are more likely to convert to enquiries.

Why Should You Use Paid Advertising for Content Distribution?

Paid advertising accelerates content reach by delivering targeted messages to defined audiences with measurable outcomes such as clicks, form fills and phone enquiries; it is particularly useful when speed and precision are priorities. Ads allow geo-targeting to neighborhoods, demographic targeting for age groups most likely to need specific services, and interest-based targeting for behaviors around dental care. Low-budget strategies for clinics include promoting a high-value patient education guide with a small daily budget, using lead forms to capture contact details, and running remarketing campaigns to re-engage visitors who viewed service pages. Best practice includes a focused landing page, clear call-to-action, and A/B testing of creatives to reduce cost per lead and improve quality of enquiries.

How Do You Evaluate the Effectiveness of Different Distribution Channels?

Evaluating channel effectiveness means mapping business objectives to measurable KPIs, attributing outcomes to channels and using a consistent framework to decide where to scale investment. This works because different channels drive different stages of the patient journey—some build awareness while others capture conversions—so measurement needs to align with the intended funnel position. Start by defining objectives (awareness, enquiries, bookings), choose 3–5 priority metrics, and set realistic benchmarks for pilot tests that inform scaling decisions. The table below lists core metrics with why they matter and how to measure them so clinics can create a simple dashboard for channel comparison.

Core metrics to track for channel performance include reach, engagement, CTR, conversion rate and cost per lead (CPL), each offering different insights into how a channel contributes to business outcomes.

MetricWhy it mattersHow to measure
Reach / ImpressionsIndicates potential audience size and visibilityPlatform analytics or ad reporting
Engagement (likes, comments, shares)Shows content resonance and organic amplificationNative platform metrics, engagement rate calculation
Click-through rate (CTR)Measures immediate interest in a call-to-actionClicks / impressions from analytics
Conversion rateConnects engagement to bookings or form completionsConversions / clicks tracked via analytics
Cost per lead (CPL)Shows efficiency of paid distribution in acquiring enquiriesAd spend / lead count from ad manager

Use these metrics to decide whether a channel should be scaled, improved or retired; the next subsections explain which metrics to prioritise, how demographics influence selection, and when to pilot new channels.

What Metrics Should You Track to Measure Channel Performance?

Prioritise a small set of metrics tied to your goals—awareness goals need reach and impressions, engagement goals require interactions and CTR, and conversion goals depend on conversion rate and CPL—as these metrics directly reflect how well a channel meets intended outcomes. For example, if the objective is to increase local appointment bookings, place higher weight on CTR to booking page and conversion rate, and monitor CPL for paid campaigns to ensure budget efficiency. Tracking should use consistent naming and time windows, and dashboard items should include baseline comparisons to detect improvement. Tools like native platform analytics and simple spreadsheet dashboards are often sufficient for small clinics and provide the clarity needed to interpret pilot results and iterate.

How Does Audience Demographic Influence Channel Selection?

Audience demographics determine where and how your potential patients prefer to consume content, and aligning channels with those preferences increases the probability of meaningful engagement and conversion. For dental practices, families with young children may respond well to Facebook community posts and parenting groups, younger adults may engage more with short-form video channels, while older patients often rely on search and email communications. Create persona summaries—age range, typical information needs, preferred formats—and map those personas to channels to shortlist the most efficient routes. Gathering simple data from existing patient records, booking system demographics and local community insights helps refine channel selection.

When Should You Test New Channels in Your Strategy?

Test new channels when current channel performance plateaus, when targeting new audience segments, or when new platform features reduce cost or improve reach; a disciplined pilot avoids overextension and preserves marketing budget. A lightweight pilot includes a clear objective, a small fixed budget (for paid channels), a defined duration (4–8 weeks), and 2–3 primary metrics to track, such as CTR and conversion rate. Decision criteria for scaling should include consistent performance above benchmark, acceptable CPL and sustainable content production requirements. Running small, controlled pilots enables learning without sacrificing the performance of established channels.

What Are the Best Content Promotion Techniques for Businesses?

Effective promotion techniques multiply the value of each content asset by repurposing, partnering and optimising for search and local discovery, which reduces content production costs while maximising touchpoints. Repurposing converts pillar content into multiple micro-assets suitable for various channels, collaborations extend reach through trusted local voices, and SEO ensures long-term discoverability that compounds over time. Small practices should prioritise tactics that require minimal production overhead yet deliver measurable outcomes, such as turning a clinic FAQ into a video series, cross-posting to local community pages, and optimising service pages for local search terms. The following H3 subsections describe repurposing workflows, collaboration tactics and the synergy between SEO and distribution.

Repurposing, collaboration and SEO together create a promotion engine that feeds multiple channels and supports both immediate and evergreen distribution outcomes.

How Can You Leverage Content Repurposing for Wider Reach?

Repurposing takes one well-researched long-form asset and reshapes it into channel-appropriate formats to increase reach and reduce production time, and this works because the core message is maintained while format and CTA are adapted for each audience touchpoint. For example, a comprehensive treatment guide can become a short explainer video, a series of social posts with tips, email snippets for a newsletter, and a downloadable checklist for lead capture. Keep a simple workflow: create the pillar piece, extract 6–8 micro-topics, and assign a primary channel for each micro-asset for the month. Using templates for social graphics, short video scripts and email subject lines accelerates production for small teams and ensures consistency across outputs.

What Are Effective Collaboration Tactics for Content Promotion?

Collaboration tactics expand reach through mutual value exchange with local businesses, allied health professionals and community groups, working because audiences trust recommendations from known local sources. Effective models include co-hosted educational events, guest blog swaps, reciprocal social mentions and bundled promotions that provide clear benefits to both parties. Outreach should be concise, propose a clear joint value (what you offer and what you request) and include an easy call-to-action for the partner. Small clinics typically succeed with a handful of consistent local partners rather than broad influencer campaigns, which builds referral pathways and sustained community awareness.

How Do SEO and Content Distribution Work Together?

SEO amplifies content distribution by improving organic discoverability and by ensuring content answers search intent where patients look for information, which increases long-term referral traffic and reduces dependency on paid reach. Key intersections include optimising on-page elements for target queries, structuring content for featured snippets, and building local signals through accurate listings and review management. For dental practices, targeting common treatment queries with clear, patient-focused pages and using schema for local business details enhances visibility in search results and supports multi-channel distribution. Align content formats with search intent—how-to guides for informational queries, service pages for transactional queries—to convert organic visitors into enquiries.

After explaining practical promotion techniques and repurposing workflows, it is worth noting that the company operates as a Lead Generation & Information Hub and applies these tested promotion workflows for small healthcare practices. The company helps clinics convert educational content into steady enquiry flows using targeted repurposing and local promotion tactics, and it offers consultation to translate these approaches into clinic workflows. This practical support complements the tactics above by providing implementation assistance for practices that need operational help.

How Do You Develop a Social Media Content Distribution Plan?

A social media content distribution plan is a tactical blueprint that defines goals, audience segments, platform choices, content types, posting cadence and measurement criteria; it works by aligning content production with channel mechanics and audience habits. Good plans start with clear objectives—awareness, referral traffic or bookings—then select one or two platforms where target personas spend most time to avoid spreading resources too thin. For small healthcare practices, a focused schedule that emphasises patient education, community engagement and appointment nudges tends to provide steady returns. The checklist below gives a practical step sequence for building a social plan, followed by guidance on platform selection, posting frequency and content types.

Use this checklist to create an initial 90-day plan that you can pilot and iterate from.

  1. Define primary objective: choose one measurable goal such as bookings or newsletter sign-ups.
  2. Select target personas: map 1–2 core patient segments and their preferred platforms.
  3. Choose 1–2 platforms: prioritise where your audience is most active.
  4. Create a content mix: educational posts, short videos and local community content.
  5. Set cadence and schedule: realistic frequency with batching and scheduling tools.
  6. Measure and iterate: review metrics monthly and refine content and targeting.

Which Social Media Platforms Align Best with Your Content Goals?

Platform alignment depends on your goals: Instagram and short-video platforms are best for visual education and brand warmth, Facebook serves local community engagement and groups, and LinkedIn is suitable for professional referral and recruitment content. Choose 1–2 platforms that offer the best trade-off between audience match and production effort—this prevents resource dilution and ensures consistent posting. For dental clinics, Facebook is often useful for local community posts and event promotion, while short videos on video-first platforms can demonstrate procedures or patient education in an accessible format. Map each persona to platform strengths and create a decision matrix to pick the most efficient platform pair for a three-month pilot.

How Often Should You Post to Maximise Engagement?

Post frequency should balance consistency with content quality; overposting lowers quality, while underposting reduces visibility. Recommended pragmatic cadences for small practices are: 2–4 posts per week on Facebook, 3–5 short videos per month on short-form video channels, and 1–2 professional posts per week on LinkedIn if used. Use batching and scheduling tools to maintain this cadence without daily manual effort, and prioritise high-value posts that link back to booking pages or lead magnets. Monitor engagement metrics and adjust cadence if interactions decline or production becomes unsustainable; the objective is steady, predictable presence rather than viral frequency.

What Types of Content Perform Best on Social Media Channels?

Effective social content for healthcare practices includes short educational videos, patient-education graphics, staff introductions to build trust, and local community posts that invite engagement; these formats perform well because they combine usefulness with shareability. Testimonials and case stories can be effective where compliant, and short explainer clips on common treatments help demystify care and reduce appointment friction. Prioritise formats that are low-effort to produce—short clips filmed on a smartphone, templated quote graphics and repurposed blog snippets—and use the repurposing workflow to feed these formats consistently. This approach sustains content output while maximising audience value and conversion potential.

Within social plan development, the company can help build platform-aligned posting schedules and audience targeting for small healthcare practices, offering a strategy call via its website or Google Business Profile to set up a practical plan. This assistance is intended to convert the checklist above into a customised, actionable calendar and audience targeting plan for clinics that want hands-on support.

How Can You Optimise Content Reach Strategies Across Multiple Channels?

Optimising multi-channel reach involves orchestrating complementary roles for each channel, maintaining consistent messaging and using automation and analytics to reduce manual overhead while improving measurement; coordinated channels increase frequency of patient touchpoints and create a more predictable conversion path. Channel role division typically assigns awareness tasks to social and syndication, consideration tasks to email and video, and conversion tasks to paid search and booking-focused landing pages. Consistency of core messaging, CTAs and branding across channels strengthens recognition and reduces cognitive friction, which improves conversion as prospects move through the funnel. Below is a tools table to help small healthcare practices choose automation and tracking tools based on use-case and complexity.

The right combination of tools reduces time-to-impact and makes reporting easier for small teams.

ToolPrimary use-caseCost / Complexity
Scheduling toolBatch posting and cadence maintenanceLow cost, low complexity
Analytics dashboardChannel reporting and KPI trackingMedium cost, medium complexity
CRM integrationCapture and nurture leads from channelsMedium cost, medium complexity
Ad management toolCampaign creation and optimisationVariable cost, medium complexity
Email automationSegmented newsletters and drip campaignsLow-to-medium cost, low complexity

What Are the Benefits of Multi-Channel Distribution?

Multi-channel distribution increases the number of meaningful patient touchpoints by combining channels with different strengths, which raises the chances of conversion through repeated exposure and convenient pathways to action. For example, a patient may first see an educational video on social media, later receive a newsletter snippet, then encounter a targeted ad prompting a booking—this sequence leverages awareness, reinforcement and conversion roles across channels. Multi-channel also allows budget flexibility: organic channels can sustain presence while paid channels drive short-term lead volume. Balancing these effects creates a diversified distribution mix that reduces dependency on any single platform and improves resilience against platform changes.

How Do You Maintain Consistent Messaging Across Channels?

Maintaining consistent messaging requires defined messaging pillars, standard CTAs and adaptable templates so the same core message can be expressed in multiple formats without losing clarity. Create 3–4 messaging pillars (e.g., patient education, safety and trust, community engagement, treatment clarity) and map sample CTAs for each pillar across platforms. Use templates for social captions, email subject lines and landing page headings to ensure alignment, and implement a simple governance checklist so team members know allowable language and compliance constraints. This approach reduces errors, preserves brand voice and ensures every channel reinforces the same patient-facing narrative.

What Tools Help Automate and Track Multi-Channel Distribution?

Automation and tracking tools fall into categories—scheduling, analytics dashboards, CRM/connectors and ad managers—that reduce manual workload and centralise measurement, enabling small teams to maintain consistent cadence and report on outcomes. Scheduling tools automate publishing, analytics dashboards consolidate cross-channel metrics, and CRM systems connect enquiries to patient records for follow-up and lifecycle tracking. Selection criteria for practices should prioritise ease-of-use, integration potential and cost, with a preference for low-complexity tools that offer sufficient reporting without requiring dedicated specialist resources. The tools table above helps clinics choose an initial stack to support their multi-channel strategy.

What Are the Essential Steps to Identify the Best Distribution Channels?

The essential steps to identify the best distribution channels follow a clear sequence: define goals and audiences, research and shortlist channels, pilot selected channels with measurable objectives, measure results against KPIs and scale successful channels; this process reduces risk and ensures investments align to business outcomes. Each step narrows options using data and low-budget testing so clinics can make decisions based on performance rather than assumptions. Below is a numbered process designed for practical implementation and featured-snippet-friendly clarity.

  1. Define goals and KPIs: translate business objectives (bookings, enquiries) into measurable targets.
  2. Map audience personas: identify where each persona spends time and their content preferences.
  3. Research channels: evaluate channels by reach, cost, targeting and compliance suitability.
  4. Shortlist and prioritise: use a scoring matrix to pick 1–3 channels for pilot testing.
  5. Pilot with clear metrics: run controlled experiments with set budgets, durations and KPIs.
  6. Measure and decide: interpret pilot data and choose to scale, iterate or stop.
  7. Scale with governance: increase budget and frequency while preserving quality and compliance.

This sequence turns theory into a repeatable discovery process that reduces wasted spend and accelerates learning.

How Do You Define Your Content Goals and Target Audience?

Defining content goals requires converting business outcomes—such as increasing new patient bookings or improving recall attendance—into specific, timebound targets and corresponding KPIs. Build simple personas for common patient segments (families, older adults, cosmetic treatment seekers) capturing age, information needs, preferred channels and booking triggers. Use these personas to prioritise content topics and select distribution channels that best reach each segment. The next step is to gather baseline data from booking systems, patient intake forms and local search trends to validate assumptions and refine targeting.

How Do You Research and Shortlist Potential Channels?

Research channels using criteria like audience presence, cost and resource demands, compliance risk and alignment with content formats; create a simple scoring matrix that weights these criteria according to your priorities. Competitor analysis and audience surveys can reveal where your local peers perform and where patient attention actually lies, while small-scale ads can provide quick feedback on audience responsiveness. Shortlist the top 1–3 channels for a pilot that balances low upfront cost with measurable potential and minimal compliance risk. This approach narrows options to testable hypotheses rather than broad, unfocused distribution.

How Do You Pilot and Measure Channel Success?

Design pilots with a defined objective, a small fixed budget, a short timeframe (4–8 weeks) and a focused set of metrics (CTR, conversion rate, CPL) so results are interpretable and actionable. For example, promoting a patient education video on a local social platform with a modest daily budget and tracking clicks to a landing page provides a clear signal of audience interest. Collect enough data to judge statistical direction—consistent lift in conversion rate or a sustainable CPL—and document learnings for iteration or scale. Pilots should conclude with a clear decision: scale, refine or stop.

How Do You Scale Successful Channels for Maximum Impact?

Scale successful channels by increasing budget proportionally, automating repetitive tasks, repurposing high-performing content and adding governance to maintain quality and compliance. Signals to scale include consistent positive ROI, stable conversion rates and sustainable content production capacity. Phased scaling starts with incremental budget increases, running parallel tests to improve creatives and refining targeting based on pilot learnings. Maintain controls for messaging and compliance, and allocate a portion of additional budget to continuous optimisation rather than indiscriminate spend increases.

How Do You Adapt Your Content Distribution Strategy Over Time?

Adapting strategy over time requires scheduled reassessment, trend monitoring and active avoidance of common pitfalls that erode performance, and this process preserves relevance as platforms and patient behaviour evolve. Establish a cadence for reviews, monitor industry and platform changes, and document lessons to inform the next planning cycle. The final H3s provide guidance on timing for reassessment, how trends should influence channel choices and practical pitfalls with remediation tips.

A disciplined adaptation process ensures that distribution remains aligned to both patient needs and platform realities.

When Should You Reassess Channel Performance?

Reassess channels quarterly or when triggers occur—sustained metric decline, platform policy changes, or strategic business shifts—to catch issues early and reallocate resources swiftly. A quarterly review should check core dashboard items like reach, CTR, conversion rate and CPL, and compare performance to prior periods and benchmarks. Use these reviews to capture learnings in a simple document and to tested adjustments such as creative refreshes or targeting changes. Regular reassessment prevents overreliance on a single channel and keeps the strategy responsive.

How Do Industry Trends Influence Channel Choices?

Industry and platform trends—privacy changes, new features, shifts in format preference—should prompt experiments rather than wholesale shifts; monitor trends, test responses on a small scale, and adopt when pilots show improved outcomes. For example, new short-form video features or changes in ad targeting rules should be evaluated through short experiments to determine local audience responsiveness. Establish a watchlist of platform announcements and competitor activity, and schedule small tests to quickly assess impact. This measured approach ensures trend adoption is driven by evidence.

What Are Common Pitfalls to Avoid in Content Distribution?

Common pitfalls include spreading resources too thin across too many channels, neglecting measurement and attribution, and failing to maintain compliance and consistent messaging; each pitfall undermines reach or creates reputational risk in healthcare. Mitigations include prioritising a small number of channels, establishing a simple KPI dashboard for attribution, using templates for messaging to ensure compliance, and scheduling regular reviews. Addressing these pitfalls preserves budget, protects reputation and keeps distribution focused on patient-centred outcomes. For clinics seeking a tailored channel audit, the company offers a channel-audit service for Australian dentistry and small healthcare practices—contact via the company website or its Google Business Profile to enquire about a customised audit and practical next steps.

This final recommendation emphasises that a structured approach—define, research, pilot, measure and scale—combined with periodic reassessment and pragmatic tools, will identify the best distribution channels and create a reliable flow of enquiries for small healthcare practices.

Content Marketing Strategies for Dental Websites: Cultivating Trust and Patient Relationships

Moreover, content marketing can serve as an effective strategy for dental providers. This paper seeks to identify the core elements of content marketing pertinent to dental websites. Furthermore, its primary objective is to comparatively analyse website content items that contribute to establishing trust and an educational relationship between patients and dentists. The empirical research employs both quantitative and qualitative methodologies, based on the assessment of 57 items clustered into nine categories: trust-enhancing information, brand awareness, service information, related information, educational information, non-related information, mapping, visitor targeting, and feedback tools.

Content marketing in dentist’s websites. An empirical comparative study between Romania and the UK, A Constantinescu-Dobra, 2014

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